Telemental health visits offer a convenient, easy way for clients to access counseling services via phone or a secure video-conferencing system. 

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Telemental health and online virtual visits makes it easy for clients from anywhere in California to receive the same quality mental health care typically offered in our physical office via phone or video-conferencing with our highly qualified clinical team.

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Who Can Benefit From Telemental Health or Online Virtual Visits?

Anyone! Telemental health and online virtual visits may be especially helpful for clients who:

• Live in areas with few mental health providers 

• Have irregular schedules

• Travel frequently

• Have medical issues that limit mobility (e.g., pain, etc.)

• Who need to remain close to home (for childcare, etc.)

 

What Technology Is Needed for Telemental Health or Online Virtual Visits?

For phone-based, telemental health sessions, clients will need:

• A reliable phone connection

• A quiet, private space for the appointment

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Online, virtual visits are conducted using a secure, web-based, HIPAA-compliant platform. Clients will need:

• A reliable high-speed internet connection

• A desktop, laptop, or tablet (not a cell phone)

• A quiet, private space for the appointment

 

Are There Other Requirements?

Yes. Clients must live in California at the time of the appointment. Clients will be asked to confirm their location at the start of each session.

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Telemental health and/or online, virtual visits are not appropriate for all clients. Depending on medical history, symptoms and complexity, our clinicians may determine that in-person visits are necessary for optimal care.  If submitting a superbill for reimbursement, please consider that some insurance plans may require you to be seen in-person for your first visit only.

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